If your business billing address is outside of the EU, you will not be charged VAT. If
you are within the EU we will calculate the
tax from your region and add this on as a separate line to your invoice.
When Feebi doesn’t understand what the customer is asking the customer will be presented with a Speak to Agent button
which passes the conversation over to a human.
"I'm not quite sure what you meant."
"If you would like to speak with a member of our team click the link below."
When the Speak to Agent button is pressed it passes the conversation over to your Facebook page inbox. You will
receive a regular Facebook notification showing you have received a new message.
Feebi will no longer responds any further and it will be down to you to resolve the customer's enquiry. Once you are
satisfied the customer has had their question answered, click "Mark as Done" to pass the conversation flow back over to